If you call PLP, how long until someone gets back to you?
If the attorneys are available, the phone call will be handled immediately. If a message needs to be left for the attorneys, it will be returned within a short period of time and always by the end of the day. PLP makes a point of always returning all phone calls on the same day.

When you use PLP, do you talk to an attorney or is it just a paralegal?
PLP is attorney owned and operated. Members deal always with attorneys every step of the way.

Can PLP help me with an existing business issue?
Yes. PLP covers any and all existing or ongoing situations.

Do I receive anything for my PLP membership once I join?
Yes. After signing up, you will receive in a couple of weeks by mail your membership card and policy. The membership card has your name and the PLP phone number on it, so you will always know how to get a hold of them.

Will I receive a listing of the attorneys in the network?
No. Anytime you need to use the service you have only one toll-free number to call. If you need your own network attorney, than the PLP home office will do the leg work to contact a local network attorney for you and then provide you with the name and number of that attorney. You may then contact that attorney directly to arrange for a free face-to-face consultation.

What can I do if I am not happy with the network attorney I have been referred to?
Contact the PLP home office immediately. Another referral will be made for you to a different network attorney. This process will be repeated as many times as is necessary until the member and network attorney make the proper connection needed for representation.

How are the discounted fees for formal network attorney representation determined?
The fees are discounted from the normal customary charge for the particular service, based on extensive research done by PLP and its competitors. For example, the normal hourly corporate attorney rate of $200 per hour is discounted to only $95 per hour under PLP (for hourly based fees).

How do I cancel my membership?
Membership may be cancelled at any time simply by contacting PLP by phone or in writing and requesting cancellation. The cancellation will be effective the 1st of the month following the request.